I recently had a lost button on a Jacket I had ordered for my daughter in law. It was a birthday gift and I felt badly that I wouldn't have a perfect jacket to give her. American Tall came thru with flying colors. I had a new replacement with no charge for return just in time. She'd never owned a blue jean jacket and this was a special gift because it fit her to a T. Arm length is always a problem. She's tall and lovely. The jacket is used in many of her outfits and I just can't thank everyone from American Tall for helping to make it the perfect gift. She's a small tall.