AMI Travel responded quickly across time zones with helpful, human updates from a capable travel agency. Trokon in operations reviewed documents carefully and flagged gaps early. The plan balanced sightseeing with downtime, so it felt like a proper holiday. My trip to London was planned with clear pricing and a tidy itinerary. Transfers and key tickets were set up in advance and saved us from long queues. The hotel choice, Radisson Blu, had friendly staff and a solid breakfast. Flights on RwandAir were well timed with reasonable layovers. Local tips helped us pick restaurants and avoid the busiest times. Highly recommend them