AMI Group of Companies Reviews

Name: AMI Group of Companies
Address: 85 Broad Street, New York, New York
Rating: 4.96

5.0 Rating 586 Reviews

99 %

of reviewers recommend AMI Group of Companies

Company Reviews

Metrics

Info

5.0

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone
Customer Service	5 out of 5

About AMI Group of Companies:

The reviews highlight AMI Group of Companies as a leader in providing exceptional travel experiences, with a focus on personalized service and attention to detail. Customer service is a standout feature, with many customers praising the responsiveness and personalized approach. Visa services are also highly regarded for their efficiency and success rate. However, there are occasional communication delays due to time zone differences, which could be improved. Overall, the company maintains a high level of customer satisfaction.

Disclaimer: Reviews reflect individual experiences; results may vary and are not guaranteed. Opinions are those of the reviewers and do not represent the AMI Group of Companies and its subsidiaries.

Visit Website

Phone:

3032283804

Email:

us@amigroups.com

Location:

85 Broad Street,
New York
New York
10004

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“I’m one of those travelers who double-checks everything, so I was skeptical about using an online-only agency at first. But after booking with Sharlen, I understood the appeal. The website had enough detail to make a proper decision, the communication was quick, and I didn’t need to waste time trying to find an office. It felt modern, practical, and honestly much more convenient than I expected.”

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“I had to cancel one trip, so I’ll say something balanced: the easiest part was definitely the booking, and the refund side is something I’d always advise clarifying upfront with any travel company. In my case, I did need to follow up, but Rahim kept answering and the matter was eventually resolved. What kept me positive was that I never felt completely ignored once I got hold of him, and the communication stayed polite. On the booking side, AMI was genuinely convenient. The website was easy to use, the pricing structure made sense, and being able to handle everything online saved me a lot of time. So for me, the experience was mostly good, with the lesson being to confirm refund expectations early.”

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“I’ll be honest, I first searched for a physical office because that’s what I was used to. When I realized AMI operates online, I wasn’t sure whether I’d like that. But once I actually used the website and spoke to Rahim, it clicked. I could compare packages in my own time, read the details without feeling rushed, and then ask direct questions on WhatsApp. The whole thing was more convenient than driving to a branch and sitting in traffic just to get information I could already see online. For me, the online model ended up being a plus, not a drawback, especially because there was still a real person replying when I needed help.”

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“What stood out for me was how normal the process felt. That sounds small, but online travel bookings can sometimes feel sketchy or overly automated. With AMI, I could read the package details, take my time, and then get proper answers from Sharlen when I had questions. The convenience was real, but so was the human support. That combination made me much more comfortable going ahead with the booking.”

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“I honestly expected at least one booking headache. Instead, Rahim made the whole process feel normal, clear, and easy to trust. That’s rarer than it should be in travel.”

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“My Phuket trip was fun, but the booking side deserves credit too. The site was simple enough to use on mobile, the package descriptions were detailed enough to make sense, and Sharlen was quick to reply when I asked about dates. It felt practical and modern, which is exactly what I want from an online travel agency. If I can sort a holiday without leaving home or sitting on hold, I’m already happier.”

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“Our group trip could have become a mess very quickly, but Sharlen kept it manageable. People asked the same questions, changed their minds, and replied late as usual, yet the process still moved forward smoothly. I also liked having the website there as a reference point because everyone could look at the package details themselves instead of relying on half-remembered screenshots in the group chat😄”

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“My Bali booking with Rahim felt smooth from the first message. I found the package on the site, read through the inclusions, and asked a few questions because I always like to know exactly what I’m paying for. He came back quickly with clear answers and didn’t overcomplicate anything. That gave me confidence to go ahead. What also stood out was how convenient it was not needing to travel to a branch. I handled everything from home, mostly from my phone, and still felt supported. For someone with a busy schedule, that matters. The trip was great, but honestly, the low-stress booking process was part of what made the whole experience feel positive.”

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“No physical office didn’t bother me once I used the website. Everything I needed was already there.”

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“The reason I’d book again is simple: I didn’t have to chase anyone. Rahim responded fast, the website was clear, and the booking for Bali felt easy enough that I kept waiting for something to go wrong. Nothing did. The whole experience was smooth from inquiry to payment to travel documents. Sometimes five-star service is just someone making travel feel less hard, and that was exactly my experience. 🌺”

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“One of the more practical things I appreciated was how accessible the AMI website felt, especially for comparing travel options in my own time. I didn’t have to rush into a decision or wait for someone to email basic information. When I needed help, Lucinda was there, and her replies were quick enough that the process kept flowing. I know some people prefer a storefront, and that’s fair, but for me the online model made more sense. I could book after hours, double-check details when it suited me, and keep the whole thing moving without extra admin. That convenience, combined with good communication, made the experience feel modern and genuinely useful.”

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“My husband, our young son, and I have successfully received our Canadian immigrant visas, and we couldn't be more grateful to AMI Group of Companies. Throughout our immigration journey, Ernestine guided us with professionalism, patience, and exceptional attention to detail. She was always quick to respond to our questions, carefully reviewed every document, and ensured our application was as strong as possible. Her expertise and dedication gave us confidence from beginning to end. We truly appreciate Ernestine and the entire AMI Group team for making our dream of immigrating to Canada a reality.”

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“AMI’s referral program is no joke. I used it on my second booking and saved a huge amount, which made the whole trip feel even sweeter. Lucinda handled everything professionally, and the package itself was exactly what we hoped for.”

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“I highly recommend AMI Education and Visa for anyone planning to immigrate to Canada. Their team was professional, thorough, and efficient throughout the entire process. A special thanks to Ernestine, who patiently answered all my questions and kept me informed every step of the way. Thanks to their expertise and dedication, I successfully received my Canadian immigrant visa. I truly appreciate the outstanding service from the entire AMI Group team.”

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“I’m incredibly grateful to Tanaka from AMI Group Travel for helping me with my last-minute travel arrangements. His advice, patience, and expertise made the entire process smooth and stress-free. He guided me through every requirement, helped me avoid unnecessary delays with my travel documents, and ensured everything was in place before my departure. Thanks to Tanaka and the AMI Group Travel team, my trip went exactly as planned. I highly recommend their services.”

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“Sharlen helped us book a family holiday to Mauritius, and she was patient from start to finish. We changed dates twice, asked a hundred questions, and she stayed helpful throughout. The hotel was excellent, and the transfers were right on time.”

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“Fifth booking with AMI and they still haven’t dropped the ball once. Rahim handled our Tokyo trip this time, and everything was spot on. Flights, hotel, transfers, all sorted. It makes traveling feel easy.”

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“I booked through AMI after a friend referred me, and that discount alone was amazing. Lucinda then made the rest even better with quick updates and a really well-priced package to Mauritius. I can see why people keep coming back.”

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“We booked a relaxing island break to the Maldives and stayed at Velassaru Maldives. Lucinda guided us through the options and made the planning side feel much less overwhelming than I expected. The resort was stunning, the service was excellent, and the journey details were clearly explained. What stood out most to me was how smooth everything felt once we landed. For a trip that looked this luxurious, the overall package still felt surprisingly accessible. I’d definitely book through AMI again.”

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“Our trip to Mauritius was a mix of beach time and adventure, and we stayed at Shangri-La Le Touessrok. Rahim handled the booking professionally and stayed responsive whenever we needed anything clarified. The resort was gorgeous, the package felt generous, and the whole holiday ran smoothly. What I appreciated most was that the process never felt confusing. We could just enjoy the excitement of traveling without also managing a pile of booking stress. That’s probably the best compliment I can give any agency.”

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AMI Group of Companies is rated 5.0 based on 586 reviews