Worst company ever for customer service and follow through . My Father lost his hearing and had a very bad fall. He was hospitalised but he suffered with delirium because of the fall . The specialists and doctors advised me without them it would get worse and so would his frustration and he would get angry and fearful due to Covid masks amd not being able to hear . This all happened . Watergardens store I put an urgent with them on the 12th November . Every time I called a different story and excuse . It’s in the mail , manufacture called said they had trouble making it without the other mould , manufacturer doesn’t have the Material and many more . I called head off more excuses . I escalated to Management nobody called me back. It is now the 2nd December my father just passed away . The stress of it all killed him and had a heart attack