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Amplifon Reviews

3.1 Rating 252 Reviews

50 %

of reviewers recommend Amplifon

Company Reviews

3.1

Based on 252 reviews


Customer Service
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say that Mohammed from the Blackburn branch has been attending to me in Lytham and I can’t praise him highly enough.Apart from fitting me with my new hearing aid with which I’m delighted, He is the most efficient,Kindest and patient audiologist I have ever encountered. I’m only sorry that he is not permanently working in Lytham. I also would mention that the past audiologists I have had have always Given me the best of attention. Thank you Amplifon .”

Posted 1 month ago

“WON'T STOP CALLING CAN RECEIVE UP TO 3 - 4 CALLS A DAY. HAVE ASKED THAT THEY TAKE OUR NUMBERS OFF THEIR CALL LIST BUT THEY SAY THEY CAN'T. WE HAVE EVEN TOLD THEM WE WILL CONTACT ACCC REGARDING THEIR HARASSING CALLS STILL THIS DOES NOT STOP THEM.”

Posted 1 month ago

“Most irresponsible and idiotic behaviour. I am 74 yrs old. One Mr. Malles called me and fixed appointment for me at kphb hyd and said that the process wil be 30 mts only. When I went there along with my daughter we were made to wait for more time and one idiot sitting in the reception seat said that I have to wait or one hour and after that the process takes another two hours. I returned back giving left and right to that idiot. On the veey next day Mr.Mallesh called me on my mobile 9901122110 and on explaining the treatment I meted out he said he wuld arrange testing at my residence. After two days another man called me and informed that he would come to do the same but till date no body turned up. For every 10 days one or the other including ladies developed habbit of calling me and when I explained the useless treatment I am facing every tie he/she says would enquire and come back but never. Another idiot calls after a gap of 10 to 15 days and the same thing repeats every time. I am 75 years old I had nover come across such useless organisation in my life time. SIMPLY USELESS AND IDIOTIC. AMPLIPHONE IS not for service but for only playing with public taking advantage of their problem especiakly of senior citizens. Perhaps those idiots think that they will also becoe old and that day is no far. PLEASE STOP PLAYING WITH PUBLIC”

Posted 2 months ago

“Biggest waste of money. I am a pensioner and they were quick to take my money. After care is rubbish. They do not listen to you. All they do is a quick tweak and send you on your way. Had to go to nhs in the end who I cannot praise enough. Take time to go through everything.”

Posted 4 months ago

“Worst experience from Amplifon service and staff member poonam Tiwari which recommend me amplifon hearing aid from Dwarika totally waste my 70,000 never by from amplifon 🙏 if you want to waste your money thn go for amplifon”

Posted 4 months ago

“Don't buy hearing aids that use the Amplifon App . Crashes freezes won't hold volume setting next to useless. Better off without it.”

Posted 6 months ago

“I haven,t even been to Amplifon and l certainly will never use them. They ring constantly telling me l,m due for a hearing test and l should come in. l can hear perfectly at 70 and tell them that but they don,t listen and say it doesn,t cost anything and l should have a hearing test every year. l got a call later on in the evening a few days ago from a company called Creative Intellectual it was an Amplifon rep telling me l,m due for my next hearing test as it,s been a year since l,ve been to them . l,ve never had a test with them but he sounded like he didn,t believe me. ls this a ploy of theirs to get more people in. And as for free tests who foots the bill ? Does the goverment pay for each unwanted tests we all have . This business is very pushy and l won,t be going to them when l do need a hearing aide in the future.”

Posted 6 months ago

“Amplifon Moonee Ponds provides professional and efficient hearing services to the area. Audiologist, Rachel, is kind, patient and thorough in providing hearing services to my elderly husband. My husband is grateful for the improved hearing. Receptionist, Natalie, is friendly and most helpful. Amplifon has an invaluable team and I strongly recommend Amplifon Moonee Ponds to anyone who requires its services.”

Posted 6 months ago

“I have bought a device of Rs. 65,000 for my mother. After using 5 months, facing problem in device and handed over the device to the shop from where I have bought. Now it has been 20 days taking follow ups. Nothing is shorted.”

Posted 8 months ago

“Staff in mysore office is pathetic. All three employees are such unprofessional and argues. This is the second time I'm purchasing in a year for my dad My personal experience is bitter..Heard there is a good hearing clinic near Sayajirao road..I regret my decision. Have informed the seniors last time..but their behaviours not changed. Instead threatened saying go wherever you want to go and report. Pls check the office CCTV footage 12/8/230 Time:4.30 to 4.50pm”

Posted 8 months ago

“Amplifying annoying and a disgraceful Company who harass people if you don’t Buy of them. Went to the Bendigo office to try hearing aids and when told the price I said no. That was two years ago and I receive calls from Amplifon at least twice a week about hearing aids. I have asked politely to be removed from there call list and yes that last 5days and now there calling again, even after threats of legal action they still persist. Don’t go near them they are Rogues overpriced and obviously after consultation have been advised by specialist that I don’t require hearing aids I have just got of the phone or Leanne from amplifon at 1410hrs on the 11/08;23 who assured me over phones both personal and mobile will be deleted from there call list. I hardly believe this will happen but we will see. Do yourself a favor avoid them like the plague. Hard enough”

Posted 8 months ago

“One word - "shambles"”

Posted 9 months ago

“An absolute waste of space when it comes to after service, on the plus side it made me look around and I found Phonak which looks like the original hearing aid identical except for the name which you can get all spare moulds and other spares from online. Phonak app is better than amplifon with more adjustments you can make for your hearing. I sent a message to amplifon through the app over three months ago, still no reply, nobody is ever at the local branch either. Don't need them and will not recommend amplifon.”

Posted 10 months ago

“I hate my hearing aids! The left is hard to install and falls out. It is also uncomfortable. I am not even sure that they have improved my hearing. I have had them since March 2023 and am thinking of asking for my money back.”

Posted 10 months ago

“The after care service in Tunbridge Wells is simply not available . Having waited ages for an appointment I’ve been told today that my appointment for today has been cancelled as the audiologist is off sick . Surely they need to send a replacement audiologist .? We shouldn’t all have to wait for him to get better. It’s a disgraceful way to run a business . After care with hearing aids is so important . It’s simply not there with Amplifon Tunbridge Wells. Better to go to a bigger company or the NHS. Really disappointed.”

Posted 11 months ago

“I went to Top Ryde NSW Amplifon branch for hearing aids. Their audiologist Anjali Joseph helped me to choose the best and most suitable hearing aid for me. Anjali is really an angel. She is kind, accurate, fast, polite, very patient, and conscientious. I appreciate her and I hope Amplifon appreciates her too. I recommend everybody Amplifon especially the Top Ryde City Shopping Centre Branch.”

Posted 11 months ago

“Amplifon India Pvt Ltd is incompetent to render timely services to their clients and don't pay attention to resolving consumer complaints. The staff has the audacity to cut the call in between and resort to faking solutions. Will never recommend for their services and products.”

Posted 1 year ago

“Hi I need to add to this. Had hearing problems as a child, eventually, my family, in my early 50s. Got me to Amplifon. Best thing I can honestly say I did . However, after x3 audiologists , a fabulous receptionist, they are now sending hearing aid repairs to Spain 💁‍♀️. It’s taking me 2 days short of a 5 week wait. Shocking after service. Won’t get my next from thete , already looking else where .!”

Posted 1 year ago

“I wrote a polite email asking for help to clean my hearing aids. No response whatsoever.. After service shocking. I have been in hospital and not able to get to the shop. I am also extremely elderly. JPT”

Posted 1 year ago

“At this stage, I am extremely happy with the service and fitting of a new ReSound hearing aid. Joseph, at Mt Barker, Sth Australia, was very considerate and fitted me with the most comfortable hearing aid that I have had. However I was not impressed with a new audiologist, from the next room, who burst into my consultation, with Joseph, without apology, to have questions on how to deal with his project. He was rude. I will continue with Amplifon if I am accorded the civility and professionalism extended by Joseph and receptionist, Heather. They were exemplary.”

Posted 1 year ago

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Amplifon is rated 3.1 based on 252 reviews