Amplifon Reviews

Name: Amplifon
Rating: 3.08

3.1 Rating 252 Reviews

50 %

of reviewers recommend Amplifon

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3.1

Based on 252 reviews


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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amplifon certainly hasn’t made me happy. Worst set of hearing aids I have ever had. I believe the hearing aid and the company Amplifon are very dogged. My advice....stay away from them.”

Helpful Report

Posted 1 year ago

“Interesting to se the comment about reception at Sutherland. I couldn't agree more. Audiologist however, was excellent. I also agree about the 'predatory' letters and aggressive 'phone calls. I have to make a decision this week about purchase following a trial. Bob”

Helpful Report

Posted 2 years ago

“II spent two and a half years at Amplifon USA. Since the pandemic, the company has suffered significant losses while also gaining significantly. Recently, there has been a high turnover rate in management and salary positions. My former boss was hired in November 2020. He's never liked me since we first met in 2021. He wrote me up every month until I was out the door. This individual was hired by Amplifon from the automotive industry. He knows nothing about the business and is a terrible boss. The team was devastated when I announced my departure. Amplifon is a great company, but they seem to overlook potential and growth within the company, and it is the higher-ups who are ruining it.”

Helpful Report

Posted 2 years ago

“Not at all satisfied . Poor service. Customers are not informed that availability of spare parts is available for only 5 years from the date of introduction of particular model. Almost every 6 month, there is a problem with Widex hearing aid purchased for around Rs.50,000/- and charges for the same are around Rs. 5,000/- to Rs. 6000/- and take around 3 weeks to get the replacement of the part done.”

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Posted 3 years ago

“I got my siemens hearing aids October 2010 the left one stop working about six months and was repaired in about a week I had only used it about three months if that.the right is working but the volume is not what it was so when I went back for check up in feb 2015 they said there was no more he could do after trying to make it work better but it is still the same and said if I want to get it repaired I would have to pay now I mostly only use them when I go out so I proberly have only worn them half the time I have had them.at £2000 I think this is nit right. barry cooper .dorset area”

Helpful Report

Posted 9 years ago

We would be happy to offer our assistance and would ask that you contact our Customer Services department on 0161 209 7008 in order to arrange an appointment to discuss the problems you are experiencing.

Posted 8 years ago

“It took around eight months eventually sort out my hearing aids, which do work well with my hearing problem, but the cost of maintenance, ie batteries, filters is more than I expected.”

Helpful Report

Posted 10 years ago

“The Widex sound is not as natural as the Phonac was but the automatics are more advanced. The Widex peripherals such as Teledex are weak compared to the Phonac. Overall I wish I had been given more advice before renewing my aid. Amplifon service is much less personal than that given by the Glasgow Hearing Centre.”

Helpful Report

Posted 10 years ago

“While I had no problem with the service at the Huddersfield Shop it was apparent within a day or two that the settings were not right for me. Yes I should have gone straight back with it but I was going through a seismic shift in my work and had to try and operate in a manager's role (told for 6 weeks) for nearly 7 months. When I was contacted by "the office" to go for a check etc. I gave notification that I was not at all happy with my aids. To be fair the settings are much better now but I was amazed that with all the technology available the settings were so far from what I need for my surrounds. It is one thing trying them out in a carpeted and quiet room but when one goes out into the "real world" the scene is very much different. As I said it is now much better but I was initially very disappointed.”

Helpful Report

Posted 10 years ago

“The enormously expensive and sophisticated Widex Dream product is let down by a very obvious lack of awareness of customer needs suggesting low grade management in the central supply chain. As examples: the aid's carrying case has no provision for spare batteries or wax protectors. The Amplifon battery pack is of poor design functionally and absurdly the batteries are colour coded in camouflage brown to make them hard to see if dropped. Attempts to palm off this customer with counterfeit wax defenders that were not easily removed was not appreciated. Supplies of consumables should be available overnight by post. That said I have every confidence in the audiometrician.”

Helpful Report

Posted 10 years ago

Amplifon is rated 3.1 based on 252 reviews