I have had my hearing aids for over 2 years from Epsom Branch and couldn't praise them enough from Oonah the receptionist to Simon the specialist he was very experienced and very knowledgable,He took a great deal of time and patience to reassure me well done.I recently recommended a friend to him and she purchased expensive aids on 29th Feb still waiting for MS vouchers for recommending new sale.Only other issue recently had to return 1aid with a problem and the cost£99aids are just over 2 years old I do think it is a very high cost to pay I know they are then covered for 6 months but if I have problem with other one another£99!!!!