I have been a customer of Amplifon for many years & use their hearing centre at Farnborough, Hampshire. It's always a pleasure to go there. I have had my present aids since last September & had to have a check up. My audiologist Lydia is fantastic, she not only checked my hearing, but found a fault necessitating them being sent back to the factory for some rectification work under warranty that couldn't be carried out by her. I was loaned a comparable pair whilst they were away for a week. I collected them yesterday after being informed they were in & given an appointment for the very next day by Ann their really efficient & friendly receptionist. I am delighted with the service & my hearing aids & wouldn't consider any other hearing aid company. Thank you once again for the wonder full service provided.