I would like to say a big big thank you to the audiologist at Preston Amplifon. I have not mentioned his name just in case for DPA. He was so very kind, caring and patient with me. I choose the incorrect hearing aid at first. Which he new and let me try anyway. After the trial period we ordered 2 new ones. Which I went for the one around your ear very light (Smart 3D). You dont know you are wearing them. After the trial I went back for consultation. Even then he spent time making sure I could change the filters and dome. Even helped with with app on my phone. I know after the purchase he will be there to help me. He is a massive credit to Amplifon. Thank you so so very much :) Mel C