My mother broke her Amplifon hearing aid the weekend after Christmas. We were unable to contact Amplifon until after the new year. The answerphone message said they were back on 27 December but I got no response to the messages I left until 6 January. The aids then had to be sent away and would take a week. They took 10 days to come back! We were quoted £99 for repair but when collected were told it was double that. Also, the phone continually goes to voicemail. Customer service is poor.
5 years ago
Amplifon has a
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270
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