Clare
I feel that I have been very patient throughout the Covid pandemic, and then the warehouse burning down. I was placing multiple, high value orders each week, but constantly disappointed with the the stock control & delivery times. The most frustrating thing is ordering something that appears to be in stock, waiting over a week for the order to be picked, and then finding out not everything is in stock. I don't know of any other businesses that operate in this way! I have now been ordering stock from elsewhere. My latest order for AW was placed on Monday of last week, the website states 1-3 working days dispatch - it's still in the warehouse 6 days later, despite me contacting AW on Friday. I still don't know if my items are in stock. You refer to a great stock system in your blogs, but I'm yet to see it! Very disappointing & unlikely to be ordering again
5 months ago
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