Terrible service, I wish there were negative stars. They were assigned a washing machine repair job by Hisense for my washing machine which is in warranty. The engineer turned up randomly at 7.30 am without any notice while I was told I will get a two hour slot a day before the appointment (which I did not). He came to fix a semi broken washing machine and broke it down completely. Later when we raised this, we were told again to go through Hisense, which has now left me with a completely broken washing machine for two weeks. There is no accountability for a problem caused by the engineer. Terrible beyond measure. If you see this company - RUN. Don’t use them even if it’s the last service in the world.