A.N.D Domestics were assigned by Domestic & General to repair my washing machine, and the whole experience has been beyond frustrating. No one seems to know what’s happening with my repair or where my part even is. Every time I try to get an update, I’m met with confusion and no answers. Today, I’ve spent nearly 7 hours on hold — and for the last 3 and a half hours I’ve been stuck in position 1 in the queue! That’s completely unacceptable. It’s impossible to get through to anyone or get a clear update. The lack of communication and customer care is shocking. I genuinely regret having to go through this company and wouldn’t recommend them to anyone.