Ordered three window panes in January, now July and been told won't be delivered until September. Promised numerous phone calls back but to date have not been called once. Ignore emails sent to them. Every time we call we're told the same thing, that they'll look into it and get back to us. Tried cancelling the order in June as it's taken so long but told we couldn't as panes had been made but still not going to be delivered until September. Even offered to go pick up the panes and was told we're not able to. Having to go through our bank or possibly small claims court to try and get our money back.