Anglian employ unqualified fitters, they come from all types of different backgrounds, example, if you have tools you can become a fitter, no training given, just learn on site with another barely qualified fitter, The service Engineers who are sent out to repair plastics etc, are just the same, one guy joined he was never even in the building industry, he was a warehouse man, they gave him a van and said off you go with a list of addresses, the Management are arrogant, and have no idea how to deal with customers complaints, I know this as I am an ex employee of Anglian, I left because the politics was shocking, bullying is rife, another manager threatened to hang himself the bullying was so bad, senior manager just turns a blind eye to everything, the only people who suffer are the customers, they told us to try negotiate as little money as possible to award to the customers, all you have at Anglian Weybridge branch are staff who dint care, are there just for the pay day, most management are almost retired, or should be but are hanging on because they need the money! My advice go elsewhere, the product is terrible, customer service is even worse, avoid like the plague