If we could leave minus star rating they woukd get minus 10, Had the salesman out to our new build, told him everything we needed and required for building control, their surveyor come out after to measure up, never heard a thing until 16 days afterwards asking for the signed survey to be returned, which we had never received to which the customer service manager tried telling us we were lying, when the document was emailed over to us and we checked though it, everything had been changed to how the surveyor wanted them the rating of the windows had been changed the design the only thing that was what we had asked for was the front door, every window design had been changed, we emailed the customer service manager with our concerns and we never had a reply from her, we asked them to cancel the contract the salesman called and told us to sign the contract as it was what we had asked for, we said no, cancel it, we then had the area manager call us and said the same it was what we had asked for, then tried threatening us with court processing if we didn't sign the paperwork. We asked for our deposit back which he said he couldn't do as we had left it too late, even though it was their fault as the surveyor was supposed to have left the paperwork with us, this company is a ripe off too, went to another company and have got the windows for half the price these were going to charge us. I would never recommend Anglian to anyone unless you want to be ripped off and called liers