If I could give no star I would. I waited for more than a week for a prescription for a poorly animal and still haven’t gotten it. I didn’t have any update with the prescriptions I ordered UNTIL I filed the case via PayPal which it the payment method I used. Within mins, I started getting emails with the updates letting me know they were still waiting for stocks from their warehouse. So why out on the site saying the prescription item is in stocks? I only filed the case yesterday and so far I received 5 emails and 2 texts. Vey not professional at all with a company like yours.