June for… We placed an order on the 15th June for some metacam that my dog is unfortunately reliant on now. Order number 2006358820 .The first order was cancelled by Animed by email as there was something to do with labelling. Rang on June the 30th as they were asking us to place another order and the previous order would be refunded. This is did and asked that this go out on express delivery which they said they would and worst case scenario would receive on Monday the 4th July. 4th of July arrives , postman been and no order received. After hanging on the telephone again for at least 20 minutes I have been told that again my order has not been sent. Most unhelpful staff who wasn't apologetic at all and said they would try and get it out again but couldn't guarantee as needed to speak to pharmacy. So 20 days after placing the order and now desperate for this medicine. I can't even get it from somewhere else as they have my six month prescription. So if you need urgent medicine I would get it from somewhere else .