Ordered Vivitonin for my elderly Lab and opted for express delivery at extra cost as we were running low on tablets. 7 days later, still waiting, accessed my account online only to find the order prescription was pending validated. Tried to phone, got sick of being caller no 5 for about 30mins, resorted to email to say I wanted to cancel, they replied quickly to say they were waiting for a valid prescription. When were they going to tell me this!! Basically they weren't, does opting for express delivery not tell them I wanted the tablets fast! I'm going elsewhere now.