Sadaf Riaz
ORDER WORTH 730$ (12 ITEMS), NO REFUND RECEIVED, EMAILS GOING UNANSWERED! I placed an order for 12 items (worth over $700) in early April and followed up with them in September since it had been more than 5 months since I had placed my order. Only one order has been delivered out of 12 until now! They (Duygu) emailed me offering me to go with the cancellation option as they were facing difficulties with delivering my order on time due to the pandemic. I confirmed. They (Esra) emailed confirming that they had processed my refund and it will take 15-25 business days to credit into my account. Waited more than 25 business days. No refund. Followed up with Esra in November. This time however, she replied that they will not be giving me a refund instead they can give me a store credit or my original order!! I refused and asked for my refund as they had promised me earlier. They have completely ignored me after this, and my emails are going unanswered until today! This is when I got suspicious and started noticing that people are not allowed to comment on her, Annah Hariri’s, instagram posts and fb delayed/failed delivery comments get immediately deleted from her fb comments. Moreover, I noticed on my AH account that they have changed the status of my order’s to fulfilled the day they told me my refund was processed. However, nothing has been fulfilled and they have not processed my refund! They are trying to cheat us with these games! We all tried our best to cooperate due to delayed shipping because of the pandemic. But Anna Hariri should take responsibility and stop using the pandemic as an excuse for lying to her customers and trying to get money forcefully in order to support her business and feed her family HARAM money. This is unacceptable and terrible business. I intend to dispute the charge with my credit card company as fraud and look into the option of filing a case against AH through my family who resides in Turkey. Please contact me if anyone else is interested to join me and warn people of becoming a victim of this scam. I noticed that every time someone writes a review, they receive a reply asking for the order. Here is mine US57119. Let’s see if they send me back my hard-earned money of over 680$! I will be back to update everyone on whether or not I received my refund and will place my reviews on AH where ever I get the chance to. So frustrated….!!
8 months ago
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Annah Hariri has a 1.04 average rating from 418 reviews

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