Annah Hariri Reviews

1.0 Rating 672 Reviews
1 %
of reviewers recommend Annah Hariri
1.0
Based on 672 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 2%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

+905416924955

Email:

feyza@annahariri.com

Location:

Turkey, ,

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Annah Hariri 1 star review on 19th February 2024
Anonymous
Annah Hariri 1 star review on 13th November 2023
Anonymous
Annah Hariri 1 star review on 11th June 2023
Lamiaa
Annah Hariri 1 star review on 31st May 2022
Bianca
Annah Hariri 1 star review on 15th May 2022
Ihsan
Annah Hariri 1 star review on 10th May 2022
Rabab Gamal Ali
Annah Hariri 1 star review on 27th April 2022
N. AT
7
Anonymous
Anonymous  // 01/01/2019
NOT A SCAM, just very slow due to covid. I bought something in August and just received in today in October. Initially I thought this was a scam as I read all the other reviews. I used the live chat on Annah’s website and got a reply. She explained that the delays are due to covid. She had to move to a new facility to accommodate social distancing for her workers. During this time I assume they stopped shipping all orders. Thus they have a LOT of backlog when they started again, resulting in delays. I finally received my order and I love it. Thank you!
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Posted 3 years ago
This company is extremely unprofessional, un-Islamic and disrespectful. My order was late, however I overlooked it, my exchange came internationally, it was worse than the original item, mismatched size, flimsy material and poor quality. I have emailed and called and what's app incessantly since December 2023. It's now about to March 2024. I am disgusted and do not spend money with companies that are rude or ignore me, 'Ibrahim' cussed me out, argued with me and then hung up on me. Does the owner know her employees are so un-professional? And this is supposed to be a 'Muslim' woman owned company??? I want to give negative zero score. None of the negative reviews are on the website or I could have avoided this headache. I have told all my friends and family to not ever buy anything from this company. I cannot believe the abuse and neglect as a customer. I am not valued at all. I do not expect to be contacted at all. I did not read the reviews online previous to my order. There are a few reviews on their website and they are all positive not reflecting people's true experience. No matter what businesses still have to trade in fairness and maintain Islamic business practices and behaviour. God don't like ugly. This situation was more than ugly. I do not want anyone else to experience what I have. This company states they are socially conscious-as if! Never again!
Annah Hariri 1 star review on 19th February 2024
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Posted 4 weeks ago
I ordered a gift to Turkey and it was returned by Aramex, I don’t know why. I have been trying to contact Annah hariri for over a month and a half and all I get are emails telling me they will follow up and see what happened. I never got refund or they never tried to send the stuff again. Really disappointing customer service
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Posted 1 month ago
It is a SCAM ordered and never get my order. They reply me buy i will check for you and then they never reply you or give you a refund.
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Posted 2 months ago
My ordered delivered after 2 months and there were no tags not even tag of ANNAH hariri and quality is pathetic, I also ordered last year but quality was good but now it’s ridicules even in my black dress there were white dust on the bottom looks like it was carrying very roughly and length is too long that I have to give it for alteration.. I will never buy from ANNAH hariri …
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Posted 2 months ago
RUN AWAY FROM THIS COMPANY. IF YOU TRY TO RETURN ITEMS THEY WILL NEVER ISSUE YOUR REFUND.
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Posted 3 months ago
Do not order from Anna Hariri she’s a thief ! I’ve ordered 4 dresses 5 months ago and never received any and no refund ! Thief’s! I spoke to her in person and when I comforted her she blocked me! Do not buy from her
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Posted 3 months ago
Scammers. I placed a $300 order in 2020. I emailed several times and tried calling… no response, no delivery and no money back.
Annah Hariri 1 star review on 13th November 2023
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Posted 4 months ago
They owe me $400 never send my order to me they are terrible and they stole people's money .
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Posted 4 months ago
Ordered 20 dresses 3 years ago and didn’t get them until now !!!
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Posted 5 months ago
I ordered 2 dresses and they never came. I was surprised that no word or email was sent to me with an explanation other than an automated apology saying there was a delay. I reached out asking for a refund instead but no response was given to me and I’m afraid I may have lost my money. Really poor store and client communication. And I still haven’t received any of my dresses. I don’t think you should take the risk, go shop somewhere else and save your time.
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Posted 6 months ago
I ordered a dress and it did not come as it was looked in the post, so I request an exchange for it. I shipped the dress back for 22 dollars and waited for the next one to arrive. It arrived today. It took weeks for you to process the return and ship the second dress to me. However, the dress I requested was a large size, which is supposed to be US8, but the one that arrived is US4. I already paid one shipping fee and even picked a cheaper dress to exchange. Now I can not reach any customer service to resolve my issue.
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Posted 7 months ago
I ordered 3 dresses longg time ago,only received 1 dress. I’m still surprised Anna Hariri is still active. When I sent my email it was never replied,and my money was never refunded. Please do not buy from this website. To me it’s a major big scam 👎🏻👎🏻👎🏻
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Posted 8 months ago
Trashy quality since they moved to differ factory. Awful customer service - they are very rude! Blocked me on every social platform after I wrote in comments that they did not shipped my dresses. By the way, the dresses I ordered more than 2 years ago never got shipped to me. So, one day I got mad about this situation and wrote them comments under their posts in instagram and YouTube asking where are my dresses? No swear words were in my comments, but they deleted my comments immediately 😂 Now I am just laughing at it, but back then it was not funny at all. I mean, when I spend my money to buy something, I expect to receive the item, right? They had promised on their website to their customers to receive new dresses before Eid (Muslim holiday) but AnnahHariri are liers and scammers. I didn’t receive my dresses for Eid that year and I would never have receive them unless I would get very mad at them that day and commented on social media. If you just write an email to they customer service - they ignore you 100%👍 I will never order from them again and I am telling everyone I know about these scammers. They shipped different dresses for me 3 years after I ordered original dresses because they did not have any of those in stock anymore. Quality is trashy. They used to pay attention to details, for example even they buttons used to have their company name on them. But now it’s just cheap materials, bad sewing, nothing to look at. All what’s left is retouched pictures on their website concealing miserable textile quality and sloppy sewing.
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Posted 9 months ago
Very bad quality not same like photo on site. . Very decieving
Annah Hariri 1 star review on 11th June 2023
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Posted 9 months ago
Product is cheaply made, and return policy is not customer friendly, you have to pay for the shipping and then they will deduct the cost of shipping from the refund.
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Posted 9 months ago
I wish I could give negative stars to them. This company is a fraud. Please do not buy from them. I had placed an order and had to cancel it since my order was not dispatched on time. Despite of thier promise to issue a refund in 14 days, I never got a refund. They steal money from people.
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Posted 9 months ago
Ordered a sale item. Received my order in 2 weeks. Beautiful dress just as pictured. Great quality and nice fitting. Looks very elegant and I am very happy with the purchase. Their full priced items are pricey but the sale price was just perfect.
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Posted 10 months ago
Bezint eer je begint... Ik heb 3 jaar geleden 5 jurken besteld voor ca E300,-. Krijg ik aan de deur van de bezorger te horen dat ik eerst een naheffing moet betalen van meer dan E300,- eer ik mn bestelling kan ontvangen. Blijken ze de Turkse lira-teken te hebben vervangen voor een dollarteken wat zeker 3 nullen achter het bedrag bijkomt en moet ik daar 350 aan extra tax voor betalen. Eindeloos contact gezocht door zowel mij als de bezorger DHL bij het collegabedrijf DHL in Turkije en bij Anna Hariri, maar nauwelijks een reactie. Pakket heb ik dus niet geaccepteerd en werd geretourneerd. Nooit meer een mail of cent van hen gezien. Bespaar je het verdriet...eer je zelfrespect
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Posted 10 months ago
What a scam of a website! Firstly, you pay $80 for clothing the quality of what you can buy on shein for $15. Second, the sizing is horribly off. The pants were completely see through even with the top covering the pants I did not feel comfortable with them. So of course, I initiate a return…on the website it says you have 14 DAYS to return you package. When I got their email saying my return was “approved” they state you have only FIVE DAYS to return the package! Then, shipping was $10 from Jersey to Florida! To return the package they only give you a return address. They don’t even provide you with a return shipping label. I ended up spending more on this outfit than what was needed. They make the return difficult in order for people to keep the clothing. Complete scam of a website and would NEVER order anything from this website again. I will also be letting everyone around me what a scam these people are! Oh and don’t bother calling the phone number provided because it doesn’t work!
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Posted 10 months ago
Please do not order from them. My mother and I placed order back in early 2021 and have yet to receive all of our items. We’ve emails and called soooo many times and they have. I responded. I reached out a week ago requesting a refund and again.. no response. It awful ! I feel like they just steal people money
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Posted 10 months ago
Annah Hariri is rated 1.0 based on 672 reviews