“I encountered a technical issue with my brokerage portfolio that left me unable to withdraw funds. Robinson provided prompt and effective assistance. Their team was professional, responsive, and clearly experienced. I’m very satisfied with the outcome and would not hesitate to recommend their services.”
“I order 2 dresses since July 2025 and a month later having not received order I contacted them
Was told that they are undergoing some changes and there are some delays in delivery
It’s December 18th today and I have still not received my order nor any refunds”
“Terrible! Terrible! Terrible and heartbreaking, ordered in 2021 did not fulfill entire order, gave them a chance 2024, all but one dress, 2025 order 5 dresses and shame on them for stealing from God’s people, God see you and you will not escape from it until you get it right with every customer, May you find no rest until you get it right🔥”
“Worst service. I dont know if they are real or not. I refunded my money though by credit card company after many failed tries to communicate with them.”
“If I could give zero I would, I ordered first of May and paid in full and have not received my order by this date. The worse part is the communication. There is what’s app phone number but no one checks it, there is an email address but no one keeps you updated. I’m have sent an email for refund no respond yet.”
“I placed 2 orders, in march and April, and now it is June 18th and I have still not received the orders. This is ridiculous as it shouldn’t take 3 months to get something. It is like they are sending it in train or maybe they don’t want to even send the clothes and keep the money.”
“I purchased 2 dresses, now it’s almost a month, no reply, l can’t track the order, i sent many emails and messages by whatsup,,, no reply…. I will never never buy again from them, they just took the money and disappeared”
“I have placed an order on 10th January and till now I haven't received it, I requested a refund but also I haven't received anything.
Veru bad customer service they used to apologise in the beginning and now they don't respond to any emails.”
“Be very careful when placing an order with them. They havent made any update to my order and now blocked me from their instagram social account. No reply from their customer service in email or whatsapp.
Could you just refund me for my purchase. Your sales just seem to be a scam and you conveniently block a customer from socials when you cant be reached and I have to comment on your social account”
“Bought 4 dresses took over a month to receive. I returned 2 and kept 2, representative said refund was approved and issued it’s been 6 months and I haven’t received it yet. They started ignoring my emails when I said I will file a dispute with my credit card company. I will never buy again.”
“If I could give this company zero Stars I would. I ordered two dresses, totaling $150 Canadian. The quality was actually embarrassing. Something you would find on Shein. Fabric was so cheap. I asked for a refund and returned the dresses. Customer service was okay in the beginning in terms of communication. I was told my refund would be issued 9 to 14 days after I spoke with a representative. I am still waiting for a refund more than 3 months later and communication has completely stopped. Do not buy anything from this website. Terrible customer service. They make their money by ripping off customers. I'm very disappointing”
“We placed an order for Eid items for our families two weeks ago, but it still shows 'shipping soon,' and Eid is only two days away. This feels dishonest. We should not deceive customers who are waiting for their Eid dresses, only for them to find out they won’t receive them before Eid.
Additionally, they provided contact numbers in NJ, USA, as well as a WhatsApp number and email, but no one has responded yet. Allah knows best. This is not the way to do business or play with people’s trust. JazakAllah Khair.”
“Scammers took my money but didn't deliver anything. After waiting for 2 months, I requested to cancel my order, which they did. They claimed that my refund would take 9-14 days to process.
However, I haven't received anything from them. They provided invalid phone numbers, and when I tried to inquire about my refund status on Facebook, they blocked me. I didn’t receive the order or the refund.”
“Ordered clothes 1.5 months ago . They said they will ship the clothes fast. I got the shipping label but the courier never received the package. Customer service just says soon soon soon. Who waits this long after paying you to get your stuff shipped. I don’t even want this anymore. Oh well, lesson learned. They are now in my DO NOT BUY list: simply pathetic . Close the shop”
“This is the second time I ordered from Annah Hariri in 2024. I should have known better not to order again because the quality is so poor! The photo on the website is completely different from the actual product. I ordered in 2020 and really loved the products back then, but the items I bought this year have really disappointed me. I returned two recent items and wish I returned the items I ordered for Eid al Fitr back in April 2024.
I am very disappointed and upset at the quality. Annah Hariri has gone down in quality and I will not be ordering again and will be telling my friends not to order. I even couldn't get a 100 % refund due to your policy and this also upsets me.
Please do better.”
