First off, if I could give negative stars, I would.
Honestly, please beware of buying anything from Annah Hariri. I placed two orders in July of 2020 just in time to be 'shipped and arrived' in a month. Today is April 28th, 2021, and I have yet to receive any package I have ordered (which was just one simple dress and another matching outfit set), a refund OR EVEN SIMPLY AN UPDATE ON WHAT'S HAPPENING! I have contacted the company several times, I have tried calling them, but it does not seem to work?? I have also emailed them at least four times now, each time two months apart, and they either reply that it is 'still in the works' or that 'COVID has delayed their productions and shipped.' That was understandable at first when COVID was at its peak, but it has been almost a year now; they have taken $350.00 of my money and won't even reply to some of my emails. This is so disappointing because I was extremely excited about what I ordered, and these were supposed to be my Eid outfits.
I emailed them on September 16th, 2020, after placing my order on July 8th, 2020. I asked what was happening with my order and that I understood Eid might have caused them to be very busy, and this was their reply word for word: "We are a slow fashion factory which is not have stock and work your item from the beginning to the finish. Slow Fashion / Fair trade is the movement of designing, creating, and buying garments for quality and longevity. It encourages slower production schedules, fair wages, lower carbon footprints, and (ideally) zero waste. We do our best to keep our tailors and workers alike to keep them safe from Covid - 19 too. In that regard, your order is in our tailoring department and as soon as your item is ready to be shipped, you will receive an automated email with tracking information."
This reply was on September 17th, 2020.
At this point, this is ridiculous. Honestly, I think I have just been scammed for $350, and I'm incredibly frustrated.