order 4 dresses back in may, never received any email regarding orders and no one replies to email for weeks. their UK numbers never work either. they don't respond to messenger. after numerous emails they replied and said due to issues with covid 19 there was a delay but didn't say how long. by august I said I want a refund and to cancel my order, after about 15 emails marked urgent and many messages on messenger they finally said ok they will give me a refund. but still waiting and no refund (its been over a month). now they don't even have the courtesy to reply to my emails. they have the worst customer service ever.