I switched to Answering Legal from a prior service that had an outage and left me stranded for 10 days with no alternatives to cover my phones at my Law Firm. It was a mess. Answering Legal picked up the ball and has been giving me excellent service. Their operators follow the instructions given and handle the calls in a very professional manner. Their customer service and regular follow up is much appreciated as well. In my business, losing one case could cost thousands and with Answering Legal, I feel comfortable that if I do lose a case it won’t be because of them. I couldn’t say that with my prior service . Thanks Answering Legal.