Good luck getting your money back on retuned items. I returned a basket that was poor quality and had actual cobwebs on it. They received the return July 3. I confirmed several times that the item was received with customer service. One person told me they processed the refund and it would take 1-3 days to show up. They flat out lied. No credit. Tried contacting again and now they are saying it will take 3-4 more weeks to “process”! It was never like this before and there are no other companies that take that long to issue a refund once receiving items. My credit card company allows the business two weeks to credit the return after receiving it so I will be disputing the charge. Are they holding customers’ money now to earn interest? One has to wonder.