10 emails asking the a simple Royal Mail QR to return a package. These emails were met with:
1.) Silence
2.) telling me you were sending a QR code (never came)
3.) asking for information about the order that was already provided in that email and forwarding multiple different emails with different reps asking the same thing.
I originally selected an in store return through their portal but I cannot change it to mail. If this was possible ( & not entirely unheard of), Lots of time would have been saved.
Still no return code
10 months ago
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