Dave Ethan
Totally disappointing experience. After waiting two weeks longer than advertised ship date, I reach out to company for an update. They responded that they had just been notified the item/items were out of stock and couldn't be supplied for four months. Either their super unorganized or totally careless. I assume they'll refund my CC, but they can't refund the wasted time.
Helpful Report
Posted 6 months ago
Hi Dave,
I am sorry that your experience with our company was so disappointing. As we are an event site, when we advertise our products they are still on the way to our facility. It is why we have such great prices, as we do not pay to keep the items stored and waiting to be sold. On rare occasions, the items do not arrive as expected and we reach out to our supplier for information as to when it will arrive. On this occasion, they informed us that the item was not available to ship. It is certainly not our desired business practice to ship late and even less to have to cancel and refund. I do see that your order was refunded in full and we sincerely apologize for this disappointment.
Thank you for allowing us the opportunity to apologize.
Your Friends at Antique Farmhouse.
Posted 6 months ago
Antiquefarmhouse.com is rated 3.53 based on 15 reviews

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