“I have been shopping at this company for a couple of years. I'm very happy with merchandise they offer and it quality. They don't promise what they could not deliver. If you have any issues at all, and I had only once, it would be resolved quickly and sufficiently. Wonderful company to order from!”
“Jennifer at Antiquefarmhouse.com is amazing. Her customer service went above and beyond! It was outstanding!
I received a damaged item, and the situation was rectified immediately!
I could feel her smile and her sincerity via email! What a great company!!!”
“Antiques Farmhouse is an incredible company. I unfortunately received an item damaged, let me stress, this was no fault of the company, and they completely blew me away with their customer service. They responded immediately, provided me multiple options to fix the issue, and ultimately sent me a replacement item with expedited shipping. They turned a situation that could have been negative into a positive. Not to mention the shelves I received are beautiful and perfect for our bathroom. I will absolutely be shopping here again!! 5 out of 5!!”
“Such a cute and unique store; I love their stuff...so much fun to shop! And their customer service is awesome! I've had only a few issues which were handled accordingly and I was very happy with the outcome. You can see Antique Farmhouse all over my townhome and I've attached a few pictures.”
“I received my item damaged. I sent AF a message and Lisa with customer service responded promptly to correct the problem. I haven’t received the new item yet, but I appreciate Lisa handling my concern quickly. Fingers crossed this one makes it in good condition. Thank you Lisa!!”
“I was sent the wrong item from the supplier. I contacted AF and Lisa immediately contacted supplier, who is sending the correct item, and also told me to keep, donate or do what I'd like with wring item.. Made it very easy.”
“I ordered 3 "cutting" boards. They arrived and are terrible. Totally different from the picture. They were discribed as anitque replicas and these are far from that. Unfortunately, they don't accept returns and I see why as these are so bad they will go to Goodwill tomorrow. What a waste of time and money.”
“I ordered an item that was not in perfect condition when I received it. I informed Antique Farmhouse thinking I could receive a replacement item, as I know they do not ordinarily give refunds. They politely requested pictures of the defective item, which I sent. They informed me that they no longer had the item in stock and
provided me with a full refund. Their Customer Service team was very responsive and polite. I will remain a loyal customer.”
“Can't say enough how quick action was taken when I reported a default concerning a canvas print. Lisa stepped in and took the problem from start to finish. Getting a new one sent as I speak. Thank you Lisa for working thru this.”