“I ordered a cookie jar the first few days of January and still have not received it. My first inquiry after a few weeks I received an email that basically said not al companies can have prime delivery the next day. I said I understood and now weeks later still waiting. I was told it was shipped. Love the stuff just not waiting that long for anything. Starting to question the legitimacy of this company.”
“I ordered a small, round accent table and it arrived with a crack down one side of the table top. You can actually see down to the floor with the way the wood is coming apart. The table is really nice and fits well in the space I intended it for, however, I am having to get a woodworker to repair the crack otherwise we will not be able to use it. Buyer beware as there are no returns!
From the Antique Farm House website:
Return Policy: This item is final sale and not eligible for return”
“I have had nothing but problems with this company. I should have known better than to do business with a company that does not have a phone number. I am missing two items, that I was charged for, from the box received today. NO INVOICE IN BOX. NO COMMUNICATION. NO UPDATES. NO EMAIL STATING ITS BEEN SHIPPED. NOTHING. NO PHONE.
DON'T DO BUSINESS WITH THESE PEOPLE. IT ISN'T WORTH IT.”
“The items pictured on their website, are just that pictures. I ordered over 400.00 worth of items. The other reviews that state there is no confirmation of when your are getting your items are accurate. I'm still waiting for many items and it's been over a month. The items I have received were cheaply made. Not quality items and not packed well. The one clock had a big sticker stating made in China. I also had them contact me that one of the items was oversold so they had to issue a refund. Still waiting for that.”
“So ordered 2 picture print deal...
Took 30 days and my order is totally wrong.
I ordered 2 picture prints and they totally sent wrong prints even though the order and packing slip was correct.
Also it has been a week I have emailed and tried to find a phone number to speak with someone about sending the wrong order back and how long it will take to get correct order.... it’s already a month and a week since I placed the order.
No email, no phone call and have no way of contacting them via phone....
How are the rest of you saying customer support is good when you can’t actually find a phone number for this company???
Very disappointed and want my money back. Trust me that the little baby duck pictures will be returned. But NO one one is telling me how to get rid of them....”
