“My first order with Antique Farmhouse. There was an issue with my order. It was resolved immediately and I was fully refunded. Excellent customer service.”
“I have ordered several items from Antique Farm House and have always been very happy-with my latest order, the delivery was delayed-I contacted their customer service and they were extremely helpful and followed up through the delivery. I was so impressed with the service-it's rare these days to see that kind of care. I highly recommend them.”
“I absolutely LOVE Antique Farmhouse and have been back to purchase again and again. Antique Farmhouse offers top shelf home decor that blends with a number of decorating styles. I have never been disappointed yet with anything I have purchased. In addition, the fantastic customer service representatives are wonderful to deal with when there is an issue. Recently I ordered an item that came as a set of three. Despite being double-boxed, one of the items was damaged in transit. Antique Farmhouse sent a complete replacement of the set at no additional charge, even though only one item was damaged. That is customer service with integrity that goes above and beyond. Kim was pleasant, courteous and friendly and quick to respond to my complaint until it reached a resolution. For top quality home decor delivered with a smile, don't go anywhere else.”
“First off I have ordered many items from this shop and never once been disappointed. Everything is packaged with care and shipped promptly. I love shopping here bc it so unique and the customer service is simply the best! Doesn't get better than Antique Farmhouse!”
“Antique Farmhouse has always been diligent about giving me great service and I have been a customer for many years.
A good example of this is Lori’s help during the resent winter storm that swept through the South and East Coast. We had to change delivery dates for an item ordered from Antique Farmhouse because of the weather and personal travel plans and Lori patiently followed through with every request I made for a new delivery dates.
Never has anyone at Antique Farmhouse been anything but professional, kind and extremely helpful!”
“I have been a customer for years and continue to refer Antiquefarmhouse. When scrolling through the artwork for Christmas I feel in love with Santa checking it twice. The choice of size and frame color would fit on our mantle and go with our decor. With the help of Lori to narrow down the date of delivery, I knew it was just a couple of days later. Received it and fits perfect. Thank you”
“I had a great experience with Lori and her customer service! The Santa picture I bought is beautiful and was worth the wait! It’s exactly what I was looking for.”
“I asked a question about the Happy Jack-o'-Lantern Tea Light Holder
and Lori happily answered. I appreciated her quick and positive response. I can't wait to get my lantern and start decorating for fall.”
“Very impressed with the customer service Antique Farmhouse provides. Kim is phenomenal and have worked with other great service reps as well. Product is very unique and well made. Highly recommend Antique Farmhouse!”
“Their customer service is great! I goggled them with a question on Sun. They said they would contact me soon which they did on Monday am. They could not have been nicer. I would recommend them.”
“Such a great experience all the way around! I have shopping Antique Farmhouse several times. What a great selection of products/items for the home. As I have a more traditional style, I LOVE so many of their themes and offerings. Communication upon order is great, delivery is timely and customer service is fantastic! Finding all of these in a retailer these days is rare. So do yourself a favor and place an order from Antique Farmhouse - you will be most pleased and will become a repeat customer just like me!”
“Antique farmhouse is my very favorite place to order from. All their items are unique, beautiful, and really add to my Decor. I have worked with customer service representative Kim more than once now, and her service is phenomenal. Highly recommend!”
“Just received my order of the Spring At The Cottage Printed Canvas. The picture is beautiful ~ just what I was looking for. I was impressed with the quality of the picture. The speed in which I received my order was great, as well as how carefully it was packaged. I was completely satisfied with every aspect of the order and product. This wasn't my first order with Antique Farm House and I'm sure I'll be ordering again. Thank you!”
“I absolutely appreciate the true customer service and attention to my requests - Kim is beyond incredible and has personally followed up with me over the years! The selection and quality are great, too, however it is Kim’s personalized attention to her customers that puts Antique Farmhouse at the top of my list! This is saying a lot because the store does not ship to my address (an APO address) which is a major sticking point for me…but, so far, I’ve worked around this by sending to friends who forward the items to me. So, the fact that I have a shipping hurdle (please consider fixing!) yet still keep coming back should speak volumes! Keep up the amazing work, Kim, and thank you Antique Farmhouse for continuing to stock beautiful and unique items!”
“I love Antique Farm House and their selection of farmhouse and cottagecore decor! Their influencer photos of their product gives so many ideas and inspiration. It's a place I go look each and every day.”
