“I purchased two lamps and both harps and finials were not in the box. I have reached out to customer service and Jennifer has quickly responded and has emailed that they are working to have these items sent to me quickly. Harps maybe not such a big deal but to match the missing finials would have been very difficult. At this moment I don’t have the replacements but the prompt and professional customer service puts one at ease and I believe that the company intends to correct this problem. Jennifer is a great customer service representative for Antique Farmhouse
Cindy H”
“Absolutely LOVE the pink ruffled throw for my daughter’s room. It is perfect! Exactly how it is pictured, is what I received. An extremely happy customer!”
“There was a discrepancy in the item I ordered. Lisa, a customer representative with Antique Farm House, responded to my email ASAP! They remedied my concern, and were very professional and sincere about their customer satisfaction! I will continue shopping with them! They are the real thing!!”
“Everything I order is just as pictured!. Customer service is wonderful. I received a bent rack and I had a replacement within one week. What took the longest was me mastering taking a picture with my cell phone and sending it on!!!”
“I absolutely love antique farmhouse.com! They have such unique finds and their customer service is wonderful! Always proactively keeping customers up to date with shipping out items. I never worry when I order from them because I know it will be perfect! Thanks antiquefarmhouse.com!”
“My order was running a little late and Antique Farmhouse stayed on top of it and kept me informed along the way. I didn’t mind it being a few days late as long as I knew someone was watching it.”
“Antique Farmhouse is such a fun and exciting shop.Products are unique and prices are great.I have ordered many many items and have been extremely happy,if I ever have had to call with an issue customer service has been prompt to solve....because of this I will be back and back again =))”
“Jennifer with the Antique Farmhouse team is by far the best representative I have ever worked with- with any company. She handled my issue professionally and timely while keeping constant communication on the status of my issue. It is because of representatives like her, that I will continue to order through Antique Farmhouse!”
“I love all the products I have ordered from Antique farm house. The customer service is excellent and you receive prompt remedies to an issue reported to them.”
“I love Antique Farmhouse! Their stuff is great quality. Comes exactly as it looks and they answer your questions via email promptly. Everything I order, I love! Customer service is awesome!”
“Responded quickly to my email and promptly refunded shipping overage On a combined sale. I have purchased a number of items and have always been pleased. Act fast as many items sell out quickly.”
“I have been shopping at this company for a couple of years. I'm very happy with merchandise they offer and it quality. They don't promise what they could not deliver. If you have any issues at all, and I had only once, it would be resolved quickly and sufficiently. Wonderful company to order from!”
