Ordered hotel Charleston clock. Came with one of the clock mechanisms at bottom of clock. Was told replacement clock would come. Received email on Thursday, July 30th advising clock would arrive Friday, July 31st. Clock was not delivered. FedEx shows delivered Friday morning but we were home all day Friday and it was not delivered. Emailed American farmhouse to advise never received. Got email back asking if family member or neighbor took it. Click weighs around 30 pounds and ships in 2 huge boxes. So, if hubby pulled it in thru front door, no way not to see it. He and I here all day Friday and it was not delivered. FedEx has complaints flying in about their posting records that items have been delivered when the have not been to make their results look good. Between the defective clock and FedEx lying about delivery, this whole experience is a nightmare. I would not order online from this company again.