I purchased a desk and a chair for my new Office and both came damaged and with assembling issues, including wrong/missing parts. The customer service is fast to reply, but communication is poor, and they keep trying to push their "solutions" instead of solving the problem. I spent 2 days of my holidays waiting for a promised courier to collect the products, and the courier never came. No respect for the customer. In the end, I got the refund for the desk after almost one month and had to throw out the products by myself. Never again.
3 years ago
Aosom UK has a
4.3
average rating
from
1,225
reviews
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