Gareth Warren
I ordered my riser on the 3rd emailed to enquire when it would be shipped on the 14th (it’s already been 8 working days) was told it would be shipped no later than the 16th. The 16th came and went with no word emailed on the 17th to ask would my riser now be shipped express post on Monday/Tuesday like agreed to be told no my riser was “perfectly on schedule” and would be shipped that day standard post that day. So there’s 2 lies 1st that you would ship it express post if it was after the 16th and then that it’s “perfectly on time” It was a week late by the original agreement and 3 days after the rearranged delivery date how is that perfectly on time. When I emailed again to explain I was again told my riser was on schedule and was posted already. The delays I can except even though I’m excited to get my new riser these things happen but the lies are unacceptable and very ooor customer service
3 years ago
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