I was pretty stoked to spend 1600 on a decent bow, but during purchase I was told I would have someone tune the bow on arrival, and I was left with an untrained staff member who was completely unrelated to the bows or a bow tech himself. It was actually quite a dangerous thing to have a sales and social media person have to work on my bow, as all other staff where *to busy* or completely ignorant of the situation. We spent an hour *tuning* the bow to me, and eventually I felt unsafe and uncomfortable on this person's lack or skills and knowledge, and I had spent 1600 on a Hoyt to be tuned be a pro. In the end a staff member reluctantly and in a mad rush helped to *tune* the bow in 3 shots then discarded me to figure it out myself. I've had way more hands on and educational experiences shopping for bows from other places. And I genuinely would only recommend to buy things here if it's a good price, other then that they help to sell you a bow. And don't follow up on the professional turning or help after that.