Ben Edwards
Absolute waste of my time. Ordered a fridge on the 1st April, it said estimated arrival on the 7th. Called you on the 9th. Sales person said it will come 14th/15th because of the Easter wkend. Spoke to customer service chat box after this date and was told LG have delayed shipment and is unlikely to get it until the 23rd. No communication or updates unless I contacted you. Why should I chase up my delivery when you can't meet your delivery expectations? Hopeless! Found same fridge on Bing Lee and got it next day delivery. For the sake of saving $50 I wish I had just gone to your competitor first. Only reason I gave 2 stars is because customer service was good and refunded immediately.
1 year ago
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