Horrible service, from being told my dryer would be delivered on 217, them 28 July, then 29 July, then 30 July...it finally arrived on 4 August!!!!! The extremely rude, untrained "customer service" - a very loose term for your staff - upset me every time I called and I recorded those calls from one staff member that said "don't you ever stop talking?" and another claiming to be a manager that told me "we don't care what you think and you will never be allowed to speak to the business owner". On 31 July I called at 11am to get the overnight answering machine message about calling out of hours and the same thing again at 2pm - your website says you are open 9am - 5pm. It's blatantly obvious from your poor choice of staff that you do not need or want good reviews and I didn't let you down there, from my friends, family, local and overseas colleagues and all my social media outlets I reviewed this performance getting many recommendations of "real" service orientated companies have been received in return.