ordered washing mc for delivery on Sunday 9amto 1 PM time slot,this time moved on in 2 hour increments until 10.30 PM,no answer on phone number supplied ,looked on tracking app we were next delivery from 2 PM onwards guess what it didn't turn up ,phoned customer services on Monday morning,no answer as to what happened just constantly saying sorry which does not help asked for a 1 hr delivery slot and a phone call to explain why I had waited all day for nothing,i received a text saying they had booked a delivery for wed between 7am and 12 PM this sounded like another 5 hour wait,as the only 2 things I asked for could not be carried out by the staff I rang for a refund thankfully they did manage to sort this,i will never use this joke of a company ever again, abysmal worst service I have ever had customer service seems to be a thing of the past
4 years ago
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