Time slot good, the delivery lads - good. However they were delivering a new fridge freezer which they had to lift from their van as no tailgate. It turned out to be damaged so had to be lifted back into the van. This type of handling could damage the bottom of the appliance. I paid for installation of new appliance but they wouldn’t have been able to do this as my old appliance was hard wired. This should be clearer on the AO website. Not the delivery lads fault but so inconvenient and so disappointing. Refund requested.
3 years ago
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