Just don't make a mistake when you order. I ordered a hoover for my daughter for Xmas. Unfortunately someone else bought her one. So 3 weeks after ordering I tried to return the still boxed hoover but was informed I could not return it so I have wasted £94.50. Admittedly the company policy for returns is 2 weeks but It would have been a nice goodwill gesture for the company to take it back. I will not be recommending buying anything from this company & will in future buy from a company like John Lewis who give good customer service.
9 years ago
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