i ordered an oven got an text l to say it would be here between 1 and 5 then later on i got another text it will be between 3 and seven i took my old oven out ready for the new one which came at just before 7 oclock fitted it and turned it on and only the fan and light work on it no grill and no heat for the oven i phoned them straight away and explained i had no oven now i need a replacement tomorrow i was told we cant do that sorry you have missed the deadline for tomorrows delivery you will have to wait till the day after and it will be sometime between 7 and 1 oclock delivery i said we now cant cook anything we will have to get a take away meal guy said we will put something in your paypal to cover some of the meal this of course did not happen i got nothing they have done a refund on the cost of the oven but its cost me a meal phone calls a wasted day waiting for them i wont be buying anything from them again due to all of this its been a right mess up