Earlier today I placed my first order with AO and the goods are being delivered next week. I have just received a phone call from AO to “check” everything is OK with my order. This was actually a sales pitch to convince me to buy an extended warranty and a care pack for two of the appliances I had ordered. It was clear that the person was giving a sales pitch and would not take no for an answer even when I said I had no intention of buying these extras. I had to tell him several times that I was not interested and then he asked me to explain why I was not interested. I was less than impressed and I doubt I will buy goods from AO again.