We were promised Saturday delivery with a 4 hour time slot. The delivery failed but we were not notified until 2minutes before the end of the delivery time. Reason being that the ban broke down 20 mins from my house...suspicious considering the wales game kicked off at the same time! We were then told that it would be delivered Sunday and I would receive a call at 9am with the time. Again no call till 10:30am and told it would be at some point this afternoon. I have now had to cancel my work for the day resulting In a loss of £100 due to their lack of communication. Will not be recommending AO to anyone in the future.