We had cooker and washing machine delivered and installed just now by Martin and his mate from AO. They were prompt and very polite and got the job done quickly. I would have to say though AO need to check manufacturer's clearance for cookers before requesting customers to redesign their kitchens. I was a bit stressed that I had to take my microwave off the wall only to find out the manufacturer clearance and AO required clearance are very different so my microwave could have stayed on the wall, Thanks AO. Otherwise I was happy with the delivery and installation. If I can now get the same long life out of my new appliances that I got from my old ones ie 10+ years I will be happy.