I wish i could use a -5 star rating for this scam of a company. says there's a finance option and takes the full price, no option for cancelling delivery. no returns labels with click&collect so that's not an option. when you finally get through to customer service after at least 15 minutes, they try to fob you onto the manufacturer when you mention you want to return the item, who are coincidentally "not open" when you call. this is my fifth day of trying to get them to even arrange a pick up of my item for returns, but from reviews i've read, a refund is pretty much impossible with these people. I wish i read the reviews before purchase, even if i thought i was only paying a monthly option. DO NOT USE THIS COMPANY