All together a very unpleasant experience. I ordered 3 chest freezers and a free standing fridge for over £ 1000. Get a message saying they 'll be delivered on Monday between 7am and 7pm - a 12 hours slot.... ok. On Sunday (?), I have an email saying one freezer won't be delivered but I can pick an other one, which I do. On Monday at 6.58, I have a message from the driver saying "I'm off you're not in). I open the door at 7.02 and he refuses to come back. I call and I'm told the next delivery is Thursday morning between 10am and 2pm. Ok. On Thursday I have a call at 8am from the same driver saying "you're not in I'm off". This time I manage to catch him. He's rude and smells of alcohol. One freezer still missing, the boxes aren't collected even if I paid for "recycling". Terrible.