A complete nightmare...Don’t believe all the hype, this is the most chaotic company ever...Ordered a Sony TV with the installation service...It took a week to schedule the installation.. I took the day off...got the text the night before to say my order would arrive the next day and track on the app...tried to access the app for updates on arrival time..No luck so called the driver..He gave me a delivery time... And told me he would ring before arrival...I waited and waited..The app wasn’t working and no call from the driver...I called again..He said I have a job to do (In other words I don’t have time to call you)...the delivery was now very late and no call from rude driver...Having waited in all day, I couldn’t wait any longer..Second delivery attempt...The measurements on the website were incorrect and therefore the stand didn’t fit on my TV stand..3rd delivery attempt...another day off...Got the text the night before saying your order is out for delivery...Checked the app no information..Having heard nothing rang AO at lunchtime...Was told unfortunately the TV didn’t make the delivery van so would not be coming...I am so angry by this time...They offered me numerous discounts off the TV to try and make up for the mess which was the only reason I stuck with them...My TV was finally delivered this week almost a month after I ordered it...NEVER EVER AGAIN...