We ordered a full kitchen of appliances and a TV. Some were in stock, some not, so AO did 2 FREE deliveries instead of waiting and doing one. This meant I could finish fitting the client's kitchen. When both deliveries arrived, the driver and passenger wouldn't even let me help get it up the stairs. A pleasant change from the usual "sorry mate 'elf and safety innit?" I use AO for all my kitchen fits and they've yet to disappoint. I've even been called up after making payment, to tell me that they price match daily and my washing machine was £20 cheaper & refunded me the £20. Can't get fairer than that. Thanks to all at AO.