Was shopping for fridge freezer, tumble dryer and a cooker, found all 3 with great prices and put them in a basket. Half way through I backed out of it not proceeding with payment. Got back on website, decided to create an account and purchase chosen items. New account, empty basket - I selected all items again, proceeded to check out, completed order, got confirmation, checked status and to my surprise I got two orders! I panicked that I will be charged for both, called the number provided, asked for a call back and it was returned first thing in the morning. Even though I placed order at around 21:00 on Saturday, call back was the first thing on Sunday morning! I am impressed so far and looking forward to delivery. Will post second review when merchandise delivered.